PRIVACY STATEMENT

PRIVACY STATEMENT

USE OF PERSONAL DATA

When using our web store, we obtain certain information from you. That can be personal data. We only store and use the personal data that are provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

  • Name and address details
  • Telephone number
  • Billing address
  • E-mail address
  • Payment details
  • Sex
  • Date of birth

REGISTER

Certain parts of our web store require you to register first. After registration, we will store the personal data you have provided via the username you have chosen. We store this information so that you do not have to re-enter it every time and so that we can contact you in the context of the execution of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspected fraud or abuse of our web shop, we can hand over personal data to the competent authorities.

 

ACCESS PORTAL

With our portal you can gain access to a management environment where you can set, specify and change things yourself.

HANDLING ORDER

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

ADVERTISEMENT

In addition to the information on our website, we can also inform you about our new products and services:

  • by mail;
  • by email;
  • by social media;
  • by phone.

CONTACT FORM AND NEWSLETTER

Through our web store we offer the possibility to ask questions by means of a contact form, where you are asked to fill in various details to deal with your question. You choose which data you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail require for the complete answering and processing thereof.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your email address will be automatically added to the list of subscribers.

 

LOCATION DETAILS

If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested at the moment for this.

This (location) data can also be stored and processed by the provider of, for example, the navigation/maps software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the respective provider.

APP STORE

The app that provides the service has been downloaded from a third-party app store. We have no influence on which personal data the provider processes and for what purpose. We recommend that you read the relevant privacy statements of the respective provider.

PUBLICATION

We do not publish your customer data.

ADS

Our web store shows advertisements.

PROVISION TO THIRD PARTIES

We can pass on your data to our partners. These partners deliver tailor-made advertisements based on your personal data. These partners are involved in the implementation of the agreement. These partners may use your data for their own marketing purposes.

 

COOKIES

Cookies are used on our web store. Cookies are also placed via third parties engaged by us.

When you visit our web store for the first time, a notice is displayed in which we explain why we use cookies. We regard your further use of our web shop as consent to this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these can change regularly).

GOOGLE ANALYTICS

We use Google Analytics to keep track of how visitors use our web store. We have concluded a processor agreement with Google to make agreements about the handling of our data. We also allow Google to use the Analytics information obtained for other Google services, and finally we anonymize the IP addresses.

SECURITY

We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:

  • Access to personal data is protected with a username and password;
  • We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data;
  • We keep logs of all requests for personal data.

 

RETENTION TERMS

The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, we store data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the seven-year fiscal retention obligation for payment data).

THIRD PARTY SITES

This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

ACCESS AND CHANGE YOUR DATA

For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below.

If you want to view the personal data that Mardin Luxury has recorded about you or if you want to change data because it is incorrect or incomplete, or if you want to have it removed or protected, you can contact Mardin Luxury by e-mail. BV , via email address support@mardin-luxury.com . Mardin Luxury will inform you within four weeks which personal data it processes about you and whether it will or can comply with any request for removal, blocking or improvement.

In order to prevent misuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must enclose a copy of the cookie in question. You can find these in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

 

PERSONAL DATA AUTHORITY

Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.